Government digital transformation

With many rural businesses and communities wanting an end to the broadband and mobile phone connectivity arms race – apparently we are ‘digital by choice’ rather than ‘digital by default’ now –  this article provides an interesting commentary on the Government’s digital transformation projects. To succeed, the key is to build an agile and responsive infrastructure that will allow innovation across departments. As so many departments are dependent on different branches, if one office still runs on old equipment then communication and processes will undoubtedly break down. The article cites examples from border control and health trusts to highlight the remote offices and branch offices (ROBO) underpinning our public services. Without a seamless connection between the equipment that staff use to do their job, the whole infrastructure and the information it delivers falls down. Is it about speed, performance, resilience and communication or will departments (no names!) have to resort to pinning announcements on noticeboards?