People with mental health issues should run their own services more, says NHS head
As you all know by now I am a big fan of customer centred services. I think they have the capacity to deliver better value at lower cost and through mutualisation return the benefits of delivery to communities. Such an approach in rural areas helps transfer profits into added capacity to over come the rural premium. This article profiles a useful contribution to the debate in terms of mental health. It tells us:
People with mental health issues should be more involved in running the services they use, a group representing NHS managers has recommended.
Helen Birtwhistle, the external affairs director at the NHS Confederation, said service users were best placed to tell health service bosses where improvements needed to be made.