Ofgem energy shake-up ‘doesn’t go far enough’
Interesting article in the context of the hidden and extensive fuel poverty affecting communities and individuals in rural England. It tells us:
Ofgem’s proposals to shake up the energy market put “too much onus” on the customer and “do not go far enough”, says one energy company boss.
The energy regulator said four million pre-pay customers would be protected by an interim price cap from next April.
It added it would work with suppliers to help “disengaged” customers to search for cheaper deals.
But First Utility’s managing director, Ed Kamm, told the BBC the plans were in danger of helping the wrong people.
“Ofgem itself admits that consumers who are already engaged in the market will see the first benefits,” he said.
“We are in real danger of continuing to fuel a ‘tale of two markets’ – helping those who already shop around and doing little to properly help those who are continuing to pay much more than they need to or should,” he added.
In its report published on Wednesday, Ofgem said the cap on pre-payment bills would save “vulnerable” households money. At the moment, these customers pay an average of £220 a year more than those on the cheapest deals