Click and collect takes off as retailers ready for Christmas battle
Local shops, car parks and even petrol stations are being turned into places to pick up shopping ordered online. With increasing numbers of shoppers ordering via retailers website, this article reveals the expansion of ‘click and collect’. With retailers are announcing plans to increase delivery points to coincide with their plans for Christmas, according to the article “the British may love shopping online, but they don’t like waiting in for deliveries, particularly in the runup to Christmas… A recent study by analysts at Experian for the former high-streets minister Brandon Lewis highlighted the way local shopping areas could benefit as the rise of click and collect brings online shoppers to local stores. Collect+ is a business that works with 5,500 independent retailers that offer their stores as pickup points for goods bought online from more than 260 retailers, including Marks & Spencer, Topshop, Boden and Asos. Its volume of sales rose 70% last year and although its chief executive, Neil Ashworth, says he doubts the company will repeat that growth this year, he is still expecting a rise in significant double digits”.