UK tourism boom sparks backlash against ‘Tripadvisor warriors’
We see the darker side of the staycation revealed in this article which tells us:
It was supposed to be the summer to rekindle the joy of the great British holiday, with demand for 2022 domestic breaks already rising. But hospitality staff in many tourist hotspots beg to differ, saying they have suffered a barrage of complaints from “impatient” visitors and “Tripadvisor warriors”.
Restaurant and hotel owners said visitors were regularly complaining about slow service amid high demand, and that some had seemingly struggled to adapt to the change from their usual all-inclusive getaway abroad.
Susan Briggs, the director of the Tourism Network in North Yorkshire, said businesses had reported an increase in grumpy customers who were “more demanding and even abusive when they can’t get a table in a restaurant or have unrealistic expectations of service”.